Book
Creating the customer-driven library : building on the bookstore model
Record details
- ISBN: 9780838908884 (pbk.)
- ISBN: 0838908888 (pbk.)
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Physical Description:
print
xviii, 234 p. : ill ; 23 cm. - Publisher: Chicago : American Library Association, 2005.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | Why bookstores are so appealing -- Comparing libraries and bookstores -- Focusing on the bottom line -- Valuing customer service -- Identifying customer needs -- When the system crashes : using technology to enhance not defeat the library -- One library, one goal : establishing clear priorities -- What's all this about ambience? -- The art of display -- Finding their way : the importance of signage -- Marketing our wares -- Creating promotional materials -- Serving the library's e-patrons -- Generating publicity for the library -- Food and drink in the library -- Finding the time and the money. |
Search for related items by subject
| Subject: | Public services (Libraries) Libraries -- Space utilization -- Social aspects Libraries -- Marketing Libraries -- Public relations |
Available copies
- 1 of 1 copy available at College of the Rockies.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Circulation Modifier | Holdable? | Status | Due Date | Courses |
|---|---|---|---|---|---|---|---|---|
| Cranbrook Campus | Z 716.3 .W636 2005 (Text) | 11111001251646 | CRANBROOK | Volume hold | Available | - |
