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Putting the user first : 30 strategies for transforming library services Cover Image Book Book

Putting the user first : 30 strategies for transforming library services

McDonald, Courtney Greene. (Author).

Summary: User experience is everywhere. From your library's website to the signage by the elevators, everything contributes to the overall user experience of our patrons. Just one simple idea can transform your library: put the user first. But as you likely already know, just because something's simple doesn't mean it's easy. How best to identify, implement, and evaluate user-driven changes in order to improve physical and virtual services? The good news is that even small changes can make big headway. Putting the User First: 30 Strategies for Transforming Library Services will give you 30 hands-on strategies and practical suggestions to enable you to begin transforming your library, library services, and even your personal practice to be more responsive, effective and user-centered today.

Record details

  • ISBN: 9780838987322
  • ISBN: 083898732X
  • Physical Description: print
    104 pages : illustrations ; 18 cm.
  • Publisher: Chicago : Association of College and Research Libraries, a division of the American Library Association, c2014.

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Bibliography, etc. Note: Includes bibliographical references and index.

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Subject: Public services (Libraries)
Academic libraries

Available copies

  • 1 of 1 copy available at College of the Rockies.

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  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Circulation Modifier Holdable? Status Due Date Courses
Cranbrook Campus Z 711 .M395 2014 (Text) 31111000137206 CRANBROOK Volume hold Available -
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