Social media in travel, tourism and hospitality : theory, practice and cases
Record details
- ISBN: 9781138247598 (pbk)
- ISBN: 9781409420910 (hardback : alk. paper)
- ISBN: 1409420914 (hardback : alk. paper)
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Physical Description:
print
xxii, 316 p. : ill. ; 24 cm. - Edition: [Paperback edition]
- Publisher: Abingdon, Oxon England ; Routledge Taylor and Francis Group, 2016.
Content descriptions
General Note: | "First published 2012 by Ashgate Publishing" --t.p. verso |
Bibliography, etc. Note: | Includes bibliographical references and index. |
Formatted Contents Note: | Part 1. Web 2.0: strategic and operational business models -- Web 2.0 and networks in wine tourism: the cast studies of greatwinecapitals.com and wineandhospitalitynetwork.com -- Web 2.0 and customer involvement in new service development: a framework, cases and implications in tourism -- 'Creating the buzz': Merchant City (Glasgow) case study -- Examining hotel managers' acceptance of Web 2.0 in website development: a case study of hotels in Hong Kong -- Part 2. Web 2.0: applications for marketing -- Theoretical models of social media, marketing implications and future research directions -- Riding the social media wave: strategies of DMOs who successfully engage in social media marketing -- National DMOs and Web 2.0 -- Arizona meeting planners' use of social networking media -- Web 2.0 and pricing transparency in hotel services -- Blogs: "Re-inventing" tourism communication -- Part 3. Web 2.0: Travelers' behaviour -- Travelers 2.0: Motivation, opportunity and ability to use social media -- Use and creation of social media by travelers -- Users' attitudes toward online social networks in travel -- An exploration of wine blog communication patterns -- The effect of e-reviews on consumer behavior: an exploratory study on agro-tourism -- Part 4. Web 2.0: knowledge management and market research -- Knowledge management and Web 2.0: preliminary findings from the Greek tourism industry -- Blog content for competitive advantage: lessons learned in the application of software aided linguistics analysis -- Social media monitoring: a practical case example of city destinations. |
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Subject: | Tourism -- Social aspects Hospitality industry -- Social aspects Social media |
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Available copies
- 1 of 1 copy available at College of the Rockies.
Holds
- 0 current holds with 1 total copy.
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Location | Call Number / Copy Notes | Barcode | Shelving Location | Circulation Modifier | Holdable? | Status | Due Date | Courses |
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Cranbrook Campus | G 155 .A1 S495 2012 (Text) | 31111000142438 | CRANBROOK | Volume hold | Available | - |